FAQ Frequent Asked Questions
Featured Products
Our Laptop Batteries FAQs
- Are your batteries refurbished or brand new?
- Are your laptop batteries as good as brand name battery packs?
- What is the shelf life of your battery packs?
- Do all of your products have money-back guarantee?
- Will it void my laptop warranty if I use your battery packs?
- Will your battery packs damage my laptop?
- What is OEM? Do you sell OEM products?
- What is "compatible"?
- How much do I save by using compatible or aftermarket battery packs?
Our AC Adapters FAQs
Our USB Phone FAQs
- Can my USB Phone line use Bluetooth accessories?
- Do I need a headset to use USB Phone Service?
- Will USB Phone Service work with Dialup Internet service?
- Will USB Phone Service work with wireless broadband?
- Will USB Phone Service work with Satellite Internet service like Dish Network?
- Will USB Phone Service work with Cable Internet service?
- Does my USB Phone Service have Caller ID?
- Does my USB Phone Service have Call Waiting?
- Does my USB Phone Service have 3-way calling?
- What system requirements are needed to use your new USB Phone Service?
- Can I keep my existing phone number with USB Phone Service number?
- Can I use USB Phone Service on MAC?
- Does my computer need to be on to use my USB Phone Service?
Our Skype Phones FAQs
- What is it?
- I thought you needed a PC to talk on Skype?
- If you don´t need a PC, how do you download Skype?
- How do you manage your Skype contacts?
- What if you want to call or get calls from non-Skype users?
- How does Skype generate revenue?
- What about security?
- What wireless standard is used?
- What are the other areas of collaboration?
- When is the phone available and what is the price?
Battery Basics
- What is a battery?
- What is a battery pack?
- What is Volt?
- What is capacity?
- What is Amperage?
- What is milliampere-Hour (mAH)?
- Are Li-ion batteries affected by"Memory Effect"?
- What is cycle life of a battery?
- What is self-discharge?
- What charging precautions should be taken when charging Li-ion batteries?
- What precautious should be taken when storing laptop batteries?
- What is battery life?
Ordering FAQs
- What is your minimum order quantity?
- How do I place an order online? What happens next?
- Is my order secure on this site?
- Can I place an order by telephone?
- How do I know if a product is available or not?
- What is your turn around time?
- How can I cancel my order?
- Do you accept purchase orders?
- Where do I send our purchase order?
- Can I fax my order?
Payment FAQs
Shipping FAQs
- Free Shipping code: FREESH($49.95+), please select Ground shipping when you use this code;
- 10% Saving code: SAVE10;
- 15% Saving code: BLACK15($49.95+);
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